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Soplador(a) de vidrio

ABOUT US 

Where Tradition merges with Quality

We are a family business, located in Tonalá, Jalisco. Our main objective is to promote Mexican craftsmanship, preserving the quality and essence of the artisans embodied in each piece. Committed to creating quality pieces that exceed the expectations of the end customer.

  • How do we ship?
    Shipping rates are fixed and determined by the quantity and volume of items, as it is a large volume order it may be subject to additional shipping costs. Shipments arrive in 3-5 business days, if the order is placed on a weekend, it will take 1 to 2 days to process it. Once the order is processed, a tracking code is sent to your email for shipping. We currently ship to the United States and Mexico. If required, send to another destination, contact us.
  • What to do if my product arrives damaged?
    We do our best to ensure that our products are well packaged so that they arrive in perfect condition, however, sometimes things get complicated along the way. If the product arrives damaged in the shipping process, you must notify us within 2 days by email or contact us through the direct chat box. Please be prepared to provide photographs of the damaged item and box for faster processing.
  • What to do in case of return or exchange?
    Returns or exchanges must be made within a period of no more than 15 days of purchase. Items must be returned and must be unused, in the condition as they arrived with the original packaging to prevent items from being damaged in transit. To make your return or exchange, contact us by email (mail or through the direct chat box).
  • Do we have wholesale prices?
    Yes, to have wholesale information contact us by email or through the message box.

CONTACT

Gracias por contactarnos

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